Monday, June 4, 2012

House of Windsor: High Quality and Excellent Service

At House of Windsor, it's all about service. From the coffee they offer you when you first step into their doors to the delicate wrap job of even the smallest purchase, owner Daphne Maddison values service - because she knows her customers do, too.

Owner Daphne Maddison, far right, started House of
Windsor in Monrovia in 1996.
"I  have to find a way to give excellence," said Maddison, adding that other examples of exemplary service include providing layaway, custom orders and worldwide shipping.

House of Windsor has been operating since 1996 in Monrovia, and is located at 526 S. Myrtle Avenue. The store is most easily recognized from the outside by the flags waving in front of its windows, but inside is a large selection of Brighton merchandise, as well as Pandora, Evergreen Flags, Mary Frances handbags, scarves, jewelry, home decor and a Thomas Kinkade art gallery.

Maddison started her career in the decorating business, where she worked for nearly 15 years. But her childhood dream was to open a small business. After careful site selection and the crafting of a solid business plan, Maddison landed in Old Town Monrovia.

To learn more about House of Windsor, visit them on Facebook, stop by, or call at 626-303-5002. Hours are Monday through Sunday, 10 a.m. to 6 p.m.